Refund Policy
🔁 Refund Policy
At The Beach House Design, we want you to be completely satisfied with your purchase. Please review our refund policy below:
✅ Eligible Returns
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All returned items will be inspected upon arrival to determine the cause of any damage or issue.
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If the damage is found to be due to shipping issues or a manufacturing defect, we will issue a full refund, including the original shipping cost.
⚠️ Partial Refunds
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If the item has been opened, appears used, or was damaged during unboxing or assembly, we will assess the situation and contact you by email.
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In such cases, we may issue a partial refund, excluding both the original and return shipping costs.
⏱️ Refund Timing
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Refunds are typically processed within 30 days after the return is received, which includes transit, inspection, and bank processing times.
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In some cases, this may take slightly longer.
🚫 Non-Refundable Items
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All Final Sale, Clearance, or Stock Liquidation items are considered final and are not eligible for return or refund.
📩 Questions? Contact our support team:
support@bhd-imports.com